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  • Product Manager - Johannesburg - Pygio

    Pygio
    Pygio Johannesburg

    2 weeks ago

    Default job background
    Description

    Job Title: Product Manager

    The company is seeking a proactive and experienced product manager to oversee the lifecycle of Jira Service Management and OneStream products. The ideal candidate will collaborate closely with customer support and sales teams to address issues, improve user experience, and drive product growth.

    Key Responsibilities:

    • Manage the end-to-end lifecycle of Jira Service Management and OneStream products, ensuring they meet user needs and business objectives.
    • Work closely with customer support and sales teams to identify and resolve product-related issues.
    • Develop and implement product strategies and roadmaps aligned with company goals.
    • Monitor product performance using analytics tools, gathering user feedback to inform enhancements.
    • Lead cross-departmental teams to execute product updates and improvements.
    • Ensure products comply with industry standards and regulatory requirements.
    • Provide training to internal teams on new features and functionalities.

    Requirements:

    • Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
    • Minimum of 5 years of product management experience, preferably in the fintech or payments industry.
    • Strong understanding of wallet and payment systems.
    • Hands-on experience with Jira Service Management and OneStream platforms.

    Soft Skills:

    • Excellent verbal and written communication skills for effective collaboration with teams and stakeholders.
    • Strong analytical skills to identify issues and develop effective solutions.
    • Proven ability to lead cross-functional teams and drive projects to completion.
    • A keen focus on user experience and customer satisfaction.
    • Flexibility to thrive in a fast-paced, dynamic environment.
    • Ability to build strong relationships with internal and external partners.
    • Exceptional organizational skills with the ability to manage multiple priorities.

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