Branch Manager - Sandton - Bed King

    Bed King
    Bed King Sandton

    1 week ago

    Default job background
    Description
    We are seeking a Branch Manager in Sandton - Illovo. At Bed King, we pride ourselves on being independently owned and run, fostering a flat structure where every employee has a voice. Our company culture values teamwork and innovation.

    THE TOP PRIORITIES OF THE ROLE ARE:

    • Driving TURNOVER targets and managing operational efficiencies to maintain a healthy and profitable branch, ensuring profitability every month.

    People Management
    • Managing, training, leading, mentoring, motivating, developing, and empowering sales consultants within the branch.
    • Ensure each sales consultant in the branch is exceeding their sales targets, delivering the required Gross Profit targets by managing their sales metrics and sales performance.
    Ensuring administrative duties within the store align with company policies and procedures.
    • Guiding, managing, and verifying branch operations to ensure compliance with relevant regulatory legislations.
    • Minimizing Stock loss through compliance with security measures, stock, and cash handling procedures.
    • Following Housekeeping procedures correctly, consistently, and accurately.
    Maintaining and improving sales performance, stock efficiencies, and ensuring the consistent use of Bed King's Comfort Solutions Lab sales process.

    Ensuring, maintaining, and improving excellent customer service by playing an active role in customer contact situations, thereby ensuring and maintaining healthy customer relationships.

    THE PURPOSE OF THE ROLE IS TO:

    Deliver a profitable and sustainable business unit (branch) that contributes to the overall success of Bed King. Focusing on Branch Profitability, Sales Management, Admin, Housekeeping, the Comfort Solution Lab, and Customer Satisfaction.

    IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU:
    • Excellent Communication skills (Verbal and Written)
    • Planning and Organising
    • Ability to work under pressure
    • Problem Solving
    • Customer Centric
    • People focused and ability to develop relationships
    • Autonomous/Accountability
    • Goal-Setting and Feedback
    • Coaching
    • Guide and manage team to reach targets
    • Grade 12/Matric certificate and the ability to understand Afrikaans speaking clients/individuals
    • Minimum of 3 years commission-based sales experience (preferably in furniture retail) and at least 2-3 years of branch management experience with a proven track record of exceeding branch KPIs & sales targets
    • Computer Literate (MS Office) and technology savvy - ability to learn new programmes and systems quickly
    • Ability to commute to work without hassle
    • Willing to work the following hours: Monday to Friday 8:30 - 5pm / Saturday and Sunday till 2/3pm (one day off during the week)


    THE MINIMUM REQUIREMENTS FOR THE ROLE ARE:
    • Grade 12/Matric certificate and the ability to understand Afrikaans speaking clients/individuals.
    • Minimum of 3 years commission-based sales experience (preferably in furniture retail) and at least 2-3 years of branch management experience with a proven track record of exceeding branch KPIs & sales targets.
    • Willing to work the following hours: Monday to Friday 8:30 - 5pm / Saturday and Sunday till 2/3pm (one day off during the week).
    • Computer Literate (MS Office) and technology savvy - ability to learn new programmes and systems quickly.
    • Ability to commute to work without hassle.


    DUTIES WILL INCLUDE:

    Driving TURNOVER targets and managing operational efficiencies to maintain a healthy and profitable branch, ensuring profitability every month.

    People Management
    • Managing, training, leading, mentoring, motivating, developing, and empowering sales consultants within the branch.
    • Ensure each sales consultant in the branch is exceeding their sales targets, delivering the required Gross Profit targets by managing their sales metrics and sales performance.
    Ensuring administrative duties within the store align with company policies and procedures.
    • Guiding, managing, and verifying branch operations to ensure compliance with relevant regulatory legislations.
    • Minimizing Stock loss through compliance with security measures, stock, and cash handling procedures.
    • Following Housekeeping procedures correctly, consistently, and accurately.
    Maintaining and improving sales performance, stock efficiencies, and ensuring the consistent use of Bed King's Comfort Solutions Lab sales process.

    Ensuring, maintaining, and improving excellent customer service by playing an active role in customer contact situations, thereby ensuring and maintaining healthy customer relationships.

    OUR CULTURE:

    Our culture is collaborative, with employees and teams working well together cross-functionally to accomplish their goals. We have an autonomous culture where employees are trusted to have ownership over their work and have the individual power to improve results.

    OUR PURPOSE:

    Is to use sleep technology to help our customers find the best suited mattress for their sleep needs the first time around.

    OUR VALUES:
    • Team
    • Transparency
    • Love Tech
    • Unequivocal Excellence
    • Creativity/Growth
    • Self Management
    • Passion for helping others and getting great satisfaction from helping people.
    • Enjoying being in charge and responsible for making things happen.


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