Greek Customer Service and Sales Consultant - Roodepoort, South Africa - RMV Solutions Pty Ltd

Description

Job Description
GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE

WORK FROM HOME
Brief CSSR Job description

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations

department in Greek & English languages

• Work on airline reservations systems & handle outbound voice calls, written correspondence & other

multimedia channels daily.

• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

Requirements

• Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred.
• VISA candidates will be considered for foreigners residing in South Africa.
• Excellent Computer literacy & technical skills
• No criminal record.

Employment terms and conditions

Salary:
R CTC per annum / R20 000 CTC per month

• Work from Home
• Client will provide laptop
• Candidate must have fibre / stable ADSL internet connectivity and cover internet costs

Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be
considered - minimum of 20 hours per week)

Working hours:
Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings will
apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client
requirements.
Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.

Probation period: 4 months

Starting date: 15 May 2024

Requirements
Fluent in Greek