Accounts Receivable - Pretoria, South Africa - SoluGrowth (Pty) Ltd.

SoluGrowth (Pty) Ltd.

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Collecting on outstanding AR invoices

Processing customer payments (credit card, ACH batch payments)
Setting up new customers for credit card payments
Prepare and maintain an accurate AR aging report with notes on status of payments
Sending AR aging report twice a month
Responding to customer inquiries related to invoicing / finance / AR on salesforce and close tickets in timely manner
Providing support to the billing team, as well as to finance during billing process as required
Reconciling outstanding issues on customer accounts
Liaising with sales representatives on invoicing, pricing, and payments
Coordinating the depositing checks at bank as necessary
Track and ensure completion of critical requests
Collaborate as needed with other leads to ensure all queries / escalations are closed off
Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
Identify, support & drive process improvement initiatives (to work methods, processes & systems)
Provide reporting including interpretation, trends, and root causes to assist the manager in preparation for weekly, monthly & quarterly meetings
Build & maintain good professional relationship with client and team members
Other adhoc projects/reports and request
Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships
Ability to investigate & solve queries from customers with internal stakeholders
Ability to prioritize and manage expectations
A keen eye for detail
Process Oriented
Ability to work independently & multitask
Relevant Diploma / Degree (Accounting, Finance)
Experience in Financial administration and Accounts Receivable (Billing, collections etc.)
3+ years Accounts Receivable experience
Good computer skills: Oracle experience would be a plus, MS Office (Excel & PowerPoint skills) required
Proactive problem solver; always searching for process improvement opportunities
The ability to take initiative and ownership of own work
High level of honesty, accuracy, confidentiality, and dependability