Junior Travel Specialist, Johannesburg: Salary to - Cedar Wood Recruitment

Cedar Wood Recruitment

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Key Performance Areas

Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade itineraries.
Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
Working hours early and late shift, and emergency duty, on a weekly rotational basis.
Proactive selling of the Company's products and services ensuring the best possible experience for the guests

Requirements:
Qualifications, Skills, Knowledge, Experience

1 to 4 years of Travel Specialist experience
Understanding of travel industry channels
Excellent computer skills including MS Office (Word, Excel, PowerPoint, Outlook)
WETU (advantageous)
Tourplan (advantageous)
Initial understanding and knowledge of the Company's products
A good knowledge of South Africa, Southern and East Africa preferable (more training will be provided should the applicant prove successful)
Calm and professional manner of servicing agents and guests
Problemsolving skills
Experiential creativity (crafting the ultimate guest experiences)

Personal/Professional Attributes

Good interpersonal skills
Sense of urgency
Passionate and energetic about delighting guests
Diligence and selfmotivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others.
An independent, curious and "can do it" nature
Personal growth
Excellent communication skills (Eg verbal, written, reporting and body language)
Excellent time management skills
Teamwork and interpersonal skills
Conflict management and resolution
Attention to detail
Administration and organisation skills
Paperless filing
Speed Reading and typing
Adaptable and flexible
Creative gogetter