Service Manager - Centurion, South Africa - PPS Recruitment

PPS Recruitment
PPS Recruitment
Verified Company
Centurion, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Job Advert Summary:


An exciting and challenging opportunity for an energetic, attention to detail and results driven Service Manager exists within the Scheme Finance Department.

This role will report to the Head of Department:
Finance.


Minimum Requirements:


EDUCATION:


  • Matric (Grade 12).
  • Relevant Finance Qualification.

EXPERIENCE:


  • Advanced Financial accounting 3+ years essential
  • Knowledge of accounting standards 3+ years essential
  • Management position 1+years essential
  • Scheme rules 1+years essential

KNOWLEDGE AND SKILLS:


  • Financial and management accounting knowledge 1+years essential
  • Extensive understanding of the Administration System 1+ years essential
  • Policies and Procedures 1+ years essential
  • Business Writing 1+ years essential
  • MS Office 1+ years essential
  • Medical Scheme Act 2+ years essential

Duties and Responsibilities:


  • Check/verify/interface information transferred between the Administration system, accounting system and in order to ensure that information is transferred correctly between the systems.
  • Develop/implement/monitor/procedures/SOP's regulating functions performed by the team to ensure compliance.
  • Ascertain/monitor service levels to internal/external Scheme Finance clients through delivery quality services, courteous behaviour/quick response to needs in order to ensure service at the highest level of satisfaction.
  • Control/Verify/Calculate/balance receipts/benefits/debtors/interests/payrun to balance all transactions with fortnightly closu
  • Identify areas of improvement in all processes under management.
  • Actively manage the performance and potential of their direct team (recognises individual differences in terms of career objectives, expertise, culture, interests, and other factors to facilitate working relationships)
  • Build the capability of their direct team.
  • Demonstrates awareness of industry trends and opportunities and keeps up to date with competitor developments impacting area of responsibility.
  • Be an accomplished communicator with the ability to operate at all levels in an organisation.
  • Identify and communicate scheme information in a proactive manner upon request from The Scheme executive office to enlighten
- members about important medical issues.

  • Ensuring agreed service levels are adhered to and delivery to clients is exceeded through excellent service.
More jobs from PPS Recruitment
See all jobs of PPS Recruitment