Current jobs related to SASSA - Customer Service Agents (DL) - Randburg - iSON Xperiences
-
Customer Service Agent
2 days ago
Shorza Ltd SandtonExciting Opportunity Alert · We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle ...
-
customer service agent
2 days ago
Groupe CFAO SandtonPosition Title: · CUSTOMER SERVICE AGENT (CAR RENTAL) · Job Overview: · We are seeking a highly motivated and customer-focused Customer Service Agent to join our team at Hertz Rent A Car in Sandton. · Key Responsibilities: · Provide exceptional customer service and sales support ...
-
Service Desk Agent
2 days ago
JSE Limited SandtonJob Purpose: Apply cost-effectiveness principles in everyday delivery to contribute to the achievement of departmental financial targets. · Earned system-related queries are resolved timeously and accurately to meet JSE Service Level Agreement business objectives through prioriti ...
-
German-Speaking Customer Service Agents
2 days ago
Callforce Direct SandtonJob Title: German-Speaking Customer Service Agent · We are seeking a highly motivated and detail-oriented individual with fluency in German to provide exceptional customer service and support to our German-speaking customers. · The ideal candidate will handle incoming customer in ...
-
German-Speaking Customer Service Agents
2 days ago
Callforce SandtonBuilding the Future of Customer Service · We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers ...
-
Customer Service Agent
2 days ago
Dash BPO South Africa (Pty) Ltd JohannesburgJob Title: Contact Center Agent (Night Shift) · We are seeking a skilled Contact Center Agent to join our team, working night shifts in US hours. As a Contact Center Agent, you will be responsible for providing exceptional customer service and sales support to our clients. · Key ...
-
Customer Service Agent
2 days ago
Valorartte - Selección de personal - Headhunting JohannesburgMeaningful Jobs for Dignified Employment · At CSR Holdings, a boutique business process outsourcing organisation, we aim to create 10,000 jobs in Sub-Saharan Africa that provide pay, development pathways and dignified employment. We pay almost double what our peers do, ensuring t ...
-
Customer Service Agent
1 day ago
Lufthansa Group JohannesburgAbout the Role · Elevate your career with Swiss International Air Lines AG, a world-renowned airline that prides itself on excellence and hospitality. · As a Customer Service Agent, you will be responsible for selling and promoting our premium services, ensuring top-tier customer ...
-
Customer Service Agent
12 hours ago
NZZone JohannesburgAbout Swiss International Air Lines AG · It's the little differences that make working at SWISS so appealing. We treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. We see variety as richness, a job as an experienc ...
-
customer services agent
2 days ago
IIE Rosebank College JohannesburgJob Title: Customer Services Agent · At IIE Rosebank College, we are part of the ADvTECH Group, Africa's leading private education provider. With a history dating back to 1909, our college has grown to a student population of more than 28,000 students nationwide. · We invite pass ...
-
Customer Service Agent
12 hours ago
Swiss International Air Lines Ltd. JohannesburgAbout {company} · At SWISS, we value individuality and foster a spirit of internationality. Our working environment is characterized by attention to detail, quality in terms of hospitality, and an appreciation for the richness of diversity. We view work as an experience and SWISS ...
-
Customer Service Agents
3 hours ago
Unique Personnel Ltd JohannesburgWe are seeking 'German" speaking Customer Service Representatives to join our team for a chat, email, and voice program. In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a ...
-
Customer Service Agent
2 days ago
Isilumko Staffing (JHB) JohannesburgJob Title: Contact Centre Agent (Temporary) · We are seeking temporary Contact Centre Agents to work on a relief basis for a period of 2 to 3 weeks in the insurance industry. · Key Responsibilities: · Grade 12 / Matric qualification · At least 1-2 years of call centre experience ...
-
Customer service agent
2 days ago
Callforceoutsourcing JohannesburgJob Title: · Inbound Customer Service Representative · We are seeking a highly motivated and customer-focused individual to join our team as an Inbound Customer Service Representative. · Key Responsibilities: · Respond to customer inquiries via phone, providing timely and effecti ...
-
Service Centre Agent
2 days ago
Nedbank JohannesburgJob Description · To provide professional and efficient call services, optimizing client experience for Nedbank clients and ensuring continued relationships are created and maintained. · Key Responsibilities: · Adhere to the daily schedule to meet targets by following the work pl ...
-
Customer Service Agent
12 hours ago
Swiss International Air Lines JohannesburgDrive Excellence with Swiss · Sell and promote our premium services, ensuring top-tier customer satisfaction. Optimize flights from South Africa and collaborate across tasks for seamless operations. · Your Key Responsibilities: · Maintain optimal workflow and communication platfo ...
-
Customer Service Agents
3 hours ago
Unique Personnel Ltd JohannesburgWe are seeking a ''Italian" speaking Customer Service Representatives to join our team for a chat, email, and voice program. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive ...
-
Customer Service Agent
12 hours ago
Swiss International Air Lines AG JohannesburgJob Summary: · This role is responsible for developing and executing logistical plans, managing shipments, and optimizing load plans to ensure efficient and effective operations. The successful candidate will have a strong understanding of consumer insights, be able to execute sh ...
-
customer service agent
2 days ago
WNS (Holdings) Limited (ADR) RoodepoortCustomer Service Agent: German Speaking · WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements, and operates over 400 processes, many of them end-to-end, working as an extension of the client's e ...
-
Service Agent Johannesburg South
2 days ago
Aim Personnel JohannesburgService Agent · We are seeking an experienced Service Agent to join our team in Johannesburg South. The successful candidate will have a strong background in a service environment and excellent administrative skills. · Key Responsibilities: · • Logging of service calls · • Openin ...
-
Customer Service Agent x2
2 days ago
Buffalo JohannesburgJob Summary: · The Customer Service Agent is responsible for delivering top-notch support and assistance to customers by addressing inquiries, resolving issues, and ensuring overall customer satisfaction. This role involves handling customer communications through various channel ...
- Respond promptly to inbound calls and provide accurate information to customers.
- Maintain a high level of professionalism and politeness throughout interactions.
- Listen attentively to customer queries and respond accordingly.
- Ensure that quality standards are consistently met.
- Familiarize yourself with products and procedures to provide effective support.
- Provide relevant information to ensure First Call Resolution (FCR).
- Effectively resolve customer queries and escalate faults that cannot be concluded on first contact.
- Capture customer details accurately and perform ad-hoc tasks as required.
- Degree or equivalent qualification (e.g. Grade 12)
- Proficiency in computer applications
- Excellent written communication skills
- Strong passion for customer service and experience working in a customer-facing environment
- Fluency in English and an additional South African language
- Customer focus and loyalty building
- Conflict management and resolution
- Excellent communication and interpersonal skills
- High level of professionalism and understanding of ethical conduct
- Quality orientation and continuous improvement mindset
SASSA - Customer Service Agents (DL) - Randburg - iSON Xperiences

Description
Job Title: Customer Service Agent
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent.
Main Purpose of Position:
The Customer Service Agent plays a critical role in ensuring that our customers receive accurate and timely assistance with their queries. It is essential that the agent provides professional and polite service at all times, while also escalating calls that cannot be resolved to the correct stakeholders.
Main Responsibilities:
Requirements:
Key Competencies:
-
Customer Service Agent
Shorza Ltd- Sandton
-
customer service agent
Groupe CFAO- Sandton
-
Service Desk Agent
JSE Limited- Sandton
-
German-Speaking Customer Service Agents
Callforce Direct- Sandton
-
German-Speaking Customer Service Agents
Callforce- Sandton
-
Customer Service Agent
Dash BPO South Africa (Pty) Ltd- Johannesburg
-
Customer Service Agent
Valorartte - Selección de personal - Headhunting- Johannesburg
-
Customer Service Agent
Lufthansa Group- Johannesburg
-
Customer Service Agent
NZZone- Johannesburg
-
customer services agent
IIE Rosebank College- Johannesburg
-
Customer Service Agent
Swiss International Air Lines Ltd.- Johannesburg
-
Customer Service Agents
Unique Personnel Ltd- Johannesburg
-
Customer Service Agent
Isilumko Staffing (JHB)- Johannesburg
-
Customer service agent
Callforceoutsourcing- Johannesburg
-
Service Centre Agent
Nedbank- Johannesburg
-
Customer Service Agent
Swiss International Air Lines- Johannesburg
-
Customer Service Agents
Unique Personnel Ltd- Johannesburg
-
Customer Service Agent
Swiss International Air Lines AG- Johannesburg
-
customer service agent
WNS (Holdings) Limited (ADR)- Roodepoort
-
Service Agent Johannesburg South
Aim Personnel- Johannesburg
-
Customer Service Agent x2
Buffalo- Johannesburg