Marketing Communications/crm Manager: Global - Cape Town, South Africa - Viv Gordon Placements
Description
Responsibilities:
- Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa
- Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
- Maintain all the CRM systems and databases required to deliver a coherent strategy
- Collaborate with our Content Strategist and Designers to deliver required assets
- Measure, analyse and report on results to drive actionable insights
- You will own the funnel from start to finish
- Brief engineering teams on work needed to maintain and develop CRM infrastructure.
Requirements:
- Degree in Marketing, Digital technologies or similar relevant field preferred
- Experience with Salesforce Marketing Cloud & Pardot a must
- UX background is a plus
- Experience with Salesforce Marketing Cloud and Pardot is a must
- Analytical skills: ability to interpret data and insight to drive improvement
- Creative thinker, with meticulous attention to detail
- Thorough understanding of advanced data segmentation and marketing automation
- A selfstarting attitude—ready to seize opportunities to make an impact without needing to be told
- Strong commitment to collaboration and ideation; ability to work a variety of teams to bring campaign elements to life
- Ability to analyse and interpret metrics and translate them into strategic decisions.
City:
Cape Town
Country:
South Africa
Level of Expertise:
Senior
Remuneration:
Negotiable
Reference Number:
#Kim1022
Viv Gordon:
MD & Consultant
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