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    • IT Manager (JB4982) - Tzaneen - Kontak Recruitment

    Kontak Recruitment
    Kontak Recruitment Tzaneen

    6 days ago

    kontak recruitment background
    Description

    Job Title: IT Manager

    A leading company in the household products industry is seeking a highly skilled and experienced IT Manager to oversee their technology infrastructure. The ideal candidate will have a strong background in IT management, with expertise in computer hardware, software systems, and networks.

    Key Responsibilities:

    1. IT Management
      • Plan, organize, and evaluate IT systems and electronic data processing
      • Develop and implement IT and telecommunication policies and procedures
      • Collaborate with managers to assess system requirements, costs, and timelines
      • Hire and manage IT personnel and contractors
      • Manage IT budgets and expenditures
    2. Technology Accessibility
      • Troubleshoot hardware, software, and network systems
      • Stay updated on company hardware, software, and network functionality
      • Train staff on current and new technology
      • Provide orientation and individual training on request
      • Maintain inventories of hardware, software, and IT resources
    3. Technology Maintenance
      • Manage firewalls, user accounts, and network access
      • Oversee hardware installations, updates, and essential software management
      • Ensure secure technology and maintain a complex password system
      • Provide recommendations for sourcing and purchasing new technology
    4. Backup and Disaster Management
      • Configure and manage backup solutions
      • Ensure disaster management plans are in place and tested quarterly
      • Maintain backup integrity to prevent data loss
      • Recommend new backup technology solutions
    5. CRM and ERP Systems Management
      • Manage Sage 300 (Accpac) and Sage CRM systems
      • Provide first-line support and training to end users
      • Escalate and follow up on issues with developers
      • Ensure functionality of live, development, and test environments
      • Perform regular backups before updates or major changes
    6. General Duties
      • Assess and resolve all technical issues
      • Ensure system updates and redundancy for maximum accessibility
      • Perform additional duties as required
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