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  • Sales Operations Coordinator - Sandton - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Sandton

    3 weeks ago

    Boardroom Appointments background
    Description

    About the Job

    Sales Operations Coordinator Role Summary:

    • Minimum Matric (Grade 12) qualification.
    • Bachelor's degree or related field in Business Management, Commerce, or a similar field.
    • 2-5 years of experience in Sales Operations roles, as well as 2-5 years of administrative experience.
    • Familiarity with Salesforce or similar CRM systems.

    Key Responsibilities:

    Sales Fulfilment and Lead Management

    The successful candidate will be responsible for managing sales fulfilment across all inbound and partnership channels, ensuring that all incoming leads are optimally managed. This includes loading leads into the CRM system where necessary, allocating leads to sales executives, and tracking progress on loaded leads while escalating neglected ones.

    Channel Management and Stakeholder Feedback

    In addition to sales lead management, the role involves channel management support and stakeholder feedback. The coordinator will work closely with Partnership Managers to bring them into deals that could benefit from their support.

    Campaigns and Initiatives

    The Sales Operations Coordinator will also manage sales initiatives and campaigns for outbound channels, ensuring that collateral and campaigns are delivered as briefed by the Head of Sales Fulfilment and Outbound.

    Operational Support and Resolution

    The role involves various operational tasks, including referral program management, tracking SE lead provider activity, supporting event coordination, sending offers and contracts, checking collections, and troubleshooting sales operational issues.


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