Customer Service Agent - Johannesburg, South Africa - Initiate international

Initiate international
Initiate international
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

We have an exciting
job opportunity for a
Customer Service Agent who is customer-orientated and who has a passion and liking for people to join our client's team in
Johannesburg.

This team is looking for a person who will act as a liaison, promote product/campaign information and who can resolve any emerging problems that the clients might face with accuracy and efficiency.

So, if you have a deep desire to help and forge strong relationships with clients, this might be the perfect
job opportunity for you

Your key
job responsibilities as the
Customer Service Agent in
Johannesburg will include:

  • Must thrive on Chats, in and outbound calls, showing initiative
  • Personally, develop relationships with clients to forge trust, loyalty, and superior service to enhance the clients gaming experience
Requirements for this
Customer Service Agent job in
Johannesburg:

  • Tertiary education would be advantageous
  • Minimum of 2 year's experience within a call centre environment
  • Knowledge of customer service principles and practices
  • Excellent relationship building skills
  • Strong negotiation skills
  • Proactive and selfmotivated
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