Sales and Marketing Agent - Middelburg - Assign Services (Pty) Ltd - JHB

Description

Main Duties/Key Results Areas:

• Present, promote and sell products/services to existing and prospective customers while based in the office, primarily targeting large supermarkets, cash & carries and wholesale outlets.
• Perform needs analysis of existing/potential customers to meet their evolving needs and preferences.
• Establish, develop and maintain positive business and customer relationships through effective communication and relationship-building strategies.
• Communicate with customers via telephone to address inquiries and resolve issues efficiently.
• Maintain high levels of customer satisfaction by delivering exceptional service and support.
• Supply regular reports on customer needs, problems and services to ensure informed decision-making.
• Manage and coordinate operations with chain stores to drive growth and profitability.
• Manage and respond to requests and queries from various stakeholders in a timely and professional manner.
• Effectively manage diaries and schedules to optimize productivity and efficiency.
• Confirm that all processing on each account is complete before period closure to maintain accuracy and compliance.
• Perform administrative tasks, including filing, to ensure seamless day-to-day operations.
• Carry out any other related duties as expected from the employer from time to time.

Required Skills:

The ideal candidate will possess the following skills and qualifications:

• Demonstrated work experience in marketing within the FCMG sector, with a minimum of 3 years' experience.
• A diploma or degree in marketing is highly desirable.
• Exceptional knowledge of MS Office and Outlook programs, with proficiency in using these tools to drive productivity and efficiency.
• A highly motivated and target-driven individual with a proven track record of sales success.
• Excellent selling, communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
• Detailed-oriented and meticulous attention to detail, with a focus on quality and precision.
• Able to work effectively under pressure, meeting deadlines and managing competing priorities.
• Up-to-date knowledge of the latest office gadgets and technology, with a willingness to learn and adapt new tools and systems.
• Discretion and confidentiality are essential in this role, requiring a high level of professionalism and integrity.
• Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner.
• Strong organizational and administrative skills, with a focus on efficiency and productivity.
• Able to take instruction and follow standard operating procedures, with a flexible and adaptable approach.
• Able to meet deadlines and work in a pressurized environment, maintaining a high level of performance and productivity under pressure.