Hands-on Training Manager for Group of Luxury - Cape Town, South Africa - HotelJobs
Description
My client is looking for a hands-on Training Manager for their group of luxury restaurants and hotels.Role responsibilities include:
- Managing onthejob training interventions on the restaurant floors and in the hotels
- Assessing skills gaps and designing and implementing a training plan to address the gaps
- Management of the group training app to ensure engagement across all platforms
- Managing statutory training reports
- Ensuring staff are trained well across all levels (from management to runner)
- Have a strong restaurant operations background in a 5* or luxury hospitality environment
- Have at least 4 years training experience
- Have a training qualification (not a necessity, but advantageous)
- Be extremely presentable and well spoken
- Have excellent interpersonal and negotiation skills
- Be a people's person who is passionate about growing people
- Understand luxury
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