Administrator - Sandton, South Africa - Discovery Ltd.

Discovery Ltd.
Discovery Ltd.
Verified Company
Sandton, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Business Unit:
Discovery Invest
Function:Administration and Office Support
Date:16-Jan-2023- Discovery - Invest- Administrator
About Discovery

  • Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
    About Discovery Invest
  • Discovery Invest is an ever growing fastpaced and dynamic environment that provides innovative products. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
    Key Purpose


The main purpose of this role is the administration of all Discovery Invest products, including but not limited to payments and handling telephonic queries from policyholders, financial advisors and franchises.


Areas of responsibility may include but not limited to

  • Administration of all Discovery Invest products
  • Handling telephonic queries from policyholders, financial advisors and franchises
  • Liaising with clients and franchise in obtaining outstanding requirements
  • Relationship building with financial advisors and internal and external colleagues /clients
  • Statistics of workloads to ensure that daily targets are met
  • Ensure that all standard operating procedures and business rules are adhered to.
  • Assisting with testing and system implementations
  • Manage projects relevant to your team and ensure delivery within the agreed timelines

Personal Attributes and Skills

  • Drives Results
  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Problem Solver
  • Manages Complexity
  • Balances Stakeholders
  • Ability to handle pressure and tight deadlines
  • Good communication skills
  • Customer service orientation

Education and Experience
Matric

  • A minimum 3 years administrative experience in the LISP industry
  • Knowledge and understanding of Long-Term Insurance Legislation
  • Knowledge and understanding of the LISP industry and retirement products
  • Experience using the following systems is an added advantage:
  • Visibility
  • Compass
  • Computer literacy with Microsoft Office suite
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