Systems Interoperability Specialist - Johannesburg, South Africa - Nedbank

Nedbank
Nedbank
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Job Family- Information Technology- Career Stream- IT Operations
Job PurposeResponsibilities**:

  • Keep abreast of legislation and other industry changes that impacts on role
  • Ensure that own contribution and participation contributes to the achievement of team goals
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth
  • Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and sharing knowledge with team
  • Build internal relationships by engaging with team members and provide timeous and effective feedback on any operational issues
  • Ensure client needs are addressed
  • Assist clients by providing consistent second level support and troubleshooting
  • Ensure smooth workflow
  • Identify opportunities to improve or enhance processes, adding value to Nedbank
  • Identify remedial and/or enhancement actions by providing and analysing MIS information
  • Monitor the trends of system activity and work with colleagues to agree policies and procedures, for future system enhancements
  • Ensure compliance to standards
  • Guide and perform daily operational work requirements within existing policies, processes, and procedures
  • Ensure problems are solved effectively
  • Ensure recurring incidents are managed appropriately to resolution. Ensure that all standards are observed, and procedures are documented and carried out in a timely manner
  • Propose and implement consequent improvements by monitoring and reviewing performance, throughput, availability, and exceptional incidents
  • Research and understand product roadmaps
  • Provide input to enhancement by participating in the planning and implementation of upgrades and fixe
  • Ensure work is completed to plan
  • Ensure that all standards are observed, and procedures are carried out timeously, so that all systems functionality and data is accurate


  • Essential Qualifications

  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


  • Preferred Qualification

  • IT Diploma or Degree; Product certification
  • Essential Certifications
  • Certification applicable to relevant technology
  • Minimum Experience Level 35 years IT industry with 23 of these years in systems management

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Information Technology concepts
  • Role relevant related technologies
  • Multiple operating system
  • Computer Literacy
  • Performance monitoring and tuning


  • Behavioural Competencies

  • Applied Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work
- **_Please contact the Nedbank Recruiting Team at _
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