Debtors Officer - Johannesburg, South Africa - Jobking

    Jobking
    Jobking Johannesburg, South Africa

    2 weeks ago

    Default job background
    Full time
    Description
    Is to attend to customer queries, collect outstanding Debt, process financial transactions and perform administration tasks

    Requirements:

    1-3 years experience in debtors: debt collector or call centre agent
    Knowledge of Excel
    Grade 12 / NQF Level 4 with Mathematics / Accounting
    Knowledge of Google Mail (Gmail)
    Knowledge of Open Office
    Knowledge of Internet
    Computer skills
    Communication Skills
    Strong Work Ethic
    Typing Skills
    Teamwork Skills
    Numerical Reasoning Skills

    Advantageous:

    1-3 years experience in Medical environment.
    Knowledge of the Meditech system
    Diploma in Accounting / Administration / Finance / Customer Care / Call Centre


    Key Responsibilities:
    Allocate, process and reconcile patient, medical aid, client and company payments, and process list enquiries to ensure correct processing on accounts
    Perform administrative tasks to ensure accurate record keeping
    Compile reports to provide feedback to management
    Maintain good client relations via In / Out bound calls
    Collect outstanding debt in order to achieve the departmental targets


    Behavioural Competencies:

    Action Orientation:
    The ability to take prompt action to accomplish objectives.

    Quality orientation:
    The ability to ensure that quality and productivity standards are met.

    Customer focus:
    The ability to handle clients in an effective and professional manner.

    Team work:
    The ability to act as a part of a team and contribute to the overall effectiveness of the team.

    Attention to detail:
    The ability to identify errors and correct mistakes.

    Task structuring:
    The ability to plan, prioritize and structure own work in order to achieve own objectives.

    Technical knowledge:
    The ability to understand technical aspects of own work and continually maintain technical knowledge.

    Interpersonal sensitivity:
    The ability to display awareness and consideration for other people s feelings, needs, viewpoints and opinions.

    Problem solving:


    The ability to quickly grasp the core of a problem, attend to relevant detail when analysing a problem and determine the possible causes for a problem.


    Flexibility:
    The ability to adapt work methods, ideas and habits to the changing environment.

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