Telesales Consultant - Sandton, South Africa - Discovery Ltd.

Discovery Ltd.

Verified Company

Sandton, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Business Unit:
Discovery Connect
Function:Call Center / Contact Center
Date:15-May-2023
About the Area

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastestgrowing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.
Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries
Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
Achieve Vitality Sales target
Attending to general administration
Conduct Financial Needs Analysis
Achieve quality target
Overcome objections
Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:
Target Driven
Team Player
Goal orientated
Self motivated
Ability to perform under pressure
Adapt to change
Persuasiveness
Resilience/Tenacity
Sound Time Management
Self managed
Attention to detail
Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Matric
At least 2years sales experience, preferably in an outbound telesales environment
Minimum 1 year Vitality product knowledge, Discovery Vitality Knowledge is an advantage
Tertiary qualification an advantage
EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.