Customer Service Representative - Kempton Park, South Africa - MARTINOGIX WAREHOUSING

MARTINOGIX WAREHOUSING
MARTINOGIX WAREHOUSING
Verified Company
Kempton Park, South Africa

5 hours ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

ABOUT ROLE:


Scope and General purpose of the role:

The incumbent is required to oversee the functions of: receiving and capturing orders, check that the pricing, quantity and slitting pattern is correct. The incumbent is also required to maintain good relationships with all customers to grow the business and promote new products. The incumbents job purpose is not limited to the above mentioned. If you are interested call / whatsapp


RESPONSIBILITIES WILL INCLUDE:


SALES TARGETS:

Compile an order in-take report and submit to the CSR Manager on a daily basis

Promote and sell the slow moving and warehouse 32 stock to customers while contributing to team effort by accomplishing related results as required.


CUSTOMER CENTRICITY:

Liaise with the operations and dispatch staff to ensure that customer requirements are met
Update customer price lists when price changes occur
Ensure that internal staff have all the relevant information so that invoicing can be done timeously
Manage incoming calls and ensure that all customer demands are met
Direct customer queries to the relevant party
Check the inventory on hand on a daily basis based on customer forecast
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