Linguistics Graduate - Cape Town, South Africa - DigiCert

DigiCert

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

ABOUT DIGICERT
We're a leading, global security authority that's disrupting our own category.

Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers.

We help companies put trust—an abstract idea—to work. That's digital trust for the real world.

***: We are in the market for Linguistics Graduate with
native, bi-lingual or business proficiency in Russian.

As
Linguistics Graduate (Russian Language) you will engage with external customers and internal stakeholders through various communication channels, execute DigiCert's validation process according to internal documentation, and analyze validation test-data to determine whether systems or processes have met validation criteria.

WHAT YOU WILL DO:

Research customer organizations and verify contact details online
Identify, document and alert managers of customercall trends
Execute DigiCert's validation process according to our internal documentation
Analyze validation testdata to determine whether systems or processes have met our validation criteria or to identify root causes of production problems
Coordinate the implementation or scheduling of validation testing with affected departments and team members
Learn product features and gather customer requirements to confer with management
Determine validation objectives and standards with internal managers
Create, populate, or maintain databases for tracking validation activities, test results, or validated systems
Process incoming and outgoing mail

WHAT YOU HAVE:

Native, bilingual or business proficiency in
native, bilingual or business proficiency in Russian (essential):
0+ year's experience in a customer service or similar role (advantageous)
Tertiary qualification (advantageous)
Proven trackrecord in evaluating and mitigating risk
Detailorientation, aptitude to learn, high level of selfmotivation, high degree of curiosity and ability to work independently
Excellent written and verbal communication skills

WHAT's IN IT FOR YOU:

Provident Fund
Medical Aid + Gap Cover
Employee Assistance Program
Gym Reimbursement
Life Insurance
Disability Insurance
Sabbatical

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce.

In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information.

Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.