Servicing Administrator - Cape Town, South Africa - Discovery Ltd.

Discovery Ltd.

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Business Unit:
Discovery Employee Benefits
Function:Administration and Office Support
Date:16-Jan-2023Achieve more than
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YOU BELIEVE

Discovery
Employee Benefits

Group Risk

Servicing Administrator
About Discovery
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Employee Benefits
Discovery

Employee Benefits

Group Risk
Inspire employees to lead healthier lives and unlock financial value from our dynamic Group Risk protection benefits and wellness programmes.
Key Purpose

The key purpose of this role is to administer Group Risk policies, reconciling scheme and reassurance premiums and to handle all queries relating to any of the above with external and internal clients
Areas of responsibility may include but not limited to
Processing of all daily and monthly transactional activity within agree service levels.
Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements
Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.
Handling of general admin queries
Personal Attributes
Leading and Supervising
Planning & Organizing skills

Working with People

Communication
Persuading and Influencing
Adhering to Principles and Values
Self management
Delivering Results and Meeting Customer Expectations
Coping with Pressure and Setbacks
Relating and Networking
Team work and analytical skills
Communication
Problem solving
Initiative and enterprise
Learning
Technology

Education and Experience

Matric essential

MS Office

Especially Excel Skills,
Group Life /Risk Insurance experience

- an advantage

Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
3 5 years' experience within a Group Life Administration environment

- an advantage

Employment Equity
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.