Senior Portfolio Manager - Johannesburg, South Africa - Edge Executive Search

Thabo Mthembu

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Thabo Mthembu

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Description
Senior Portfolio Manager


  • Permanent


  • Tea00011

  • Facilities Management
  • Gauteng, JHB
  • Central
  • Annually Cost To Company (Negotiable)
  • Our client is looking for a seasoned Portfolio Manager to implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA and Management contract
Ensure maximum customer satisfaction.


You will responsible for the following;

Service Level Agreements
Review all hard and soft FM service level agreements entered into with external service providers.
Determine compliance status with FM Output specifications.

Ensure company procedures for management, monitoring and audit of external service providers are compliant with company's contractual obligations and adequate for the purposes of company service delivery and risk reduction (operationally and commercially).


  • Manage back to back SLA agreements with suppliers and contractors
  • Monitor service providers' (contractors) performance and effect corrective action on any deviations to the SLA

Company Management and Operational Staff

  • Meet and consult with FM management and site staff.
  • Provide and implement recommendations to improve existing organization structures and internal communication and service delivery.
  • Review current organizational structures, personnel and reporting lines.
  • Review FM Management and operational staff job descriptions.
  • Ensure alignment of the FM site personnel and staff outputs with the strategic and operational objectives of:
  • Project Agreement
  • FM Output Specifications
  • Best practice service delivery
  • FM wider business and strategic objectives

People Management

  • Review staff training initiatives and develop skill needs analysis in conjunction with FM HR Department and implement recommendations.
  • Coordinate team building and motivation workshops and interactive sessions with FM operational staff
  • Develop succession planning strategy to ensure compliance with FM contract obligations especially BEE requirements.
  • Manage FM site labour relations issues in accordance with FM Policies and Procedures and statutory requirements.
  • Manage staff performance & facilitate improvement through regularly monitoring performance
  • Responsible for training, coaching, mentoring & development of subordinate employees
  • Manage/approve applicable leave for subordinate employees
  • Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
You will be required to manage the following operational areas; Occupational Health and Safety, Customer Relationships, Risk Management, Quality Standards, Quality, Environmental and Health & Safety Standards (ISO 9001; 14001 & 18001), Financial Management and Report and also Document Library


Experience, Qualifications and Certifications

  • National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
  • Matric (Senior Certificate)
  • Valid SA Drivers License
  • 8yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
  • Facilities Management
, CRM, Property Management & Financial Management

  • MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
  • Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law
  • For more information please contact:
  • Thembi Nkosi

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