Foods Department Manager - George - TransEra Solutions

    TransEra Solutions
    TransEra Solutions George

    1 week ago

    Default job background
    Description

    Our client, a retail multinational group, is seeking Department Managers for their stores across various regions.

    The primary objective is to attract and grow the customer base through customer-facing or supportive roles, ultimately increasing market share, turnover, and profitability.

    To achieve this, exceptional customer service must be provided by ensuring customer care and delivering a world-class shopping experience. This role also plays a crucial part in minimizing risk and increasing profitability in the store.

    Key Outcomes

    • Provide exceptional customer service to internal and external customers.
    • Recruit, select, manage, and develop people to meet competence requirements.
    • Participate in teams to ensure achievement of department and store goals.
    • Manage the implementation and integration of new initiatives to achieve project goals.
    • Participate in general store operational duties.
    • Supervise and coach staff to meet competence requirements.
    • Perform job-specific responsibilities as per the Job Profile (dependent on position).

    Key Competencies

    • A passion for the Customer, establishing lifelong relationships with our customers.
    • A passion for Retail and Selling.
    • Living the Brand: Personal leadership and attitude to work.
    • Versatile communication skills.
    • Proven team leadership skills.
    • Action and results-oriented.
    • Assertive and proactive.
    • Problem-solving and decision-making skills.
    • Computer literacy skills.
    • Commercial acumen and numeracy.
    • Attention to detail.
    • Creative and innovative, keeping up to date on retail trends.

    Minimum Role Requirements

    • Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous.
    • Retail and/or Business Management Diploma would be advantageous.
    • 2-5 years of role experience as a Supervisor or Manager in Retail.
    • Retail experience highly advantageous.
    • Team Management would be advantageous.
    • Leadership and Management experience would be advantageous.
    • Ability to work shifts that meet operational requirements.
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