Junior Trainer, Bryanston - Johannesburg, South Africa - AVI Limited
Description
TheCoffee Importers and Roasters Organisation (CIRO) is a true coffee emporium.
As the preferred one-stop solution,
CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis.
As the largest manufacturer of pure coffee in South Africa, it is easy to understand why
CIRO is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.
Line Manager:
National Customer Service Manager
Job Specification:
KEY PERFORMANCE AREAS:
Customers:
Coffee & Equipment Training
- Manage and conduct Ciro Coffee Academy training according to Ciro procedures and policies/instructions
- Have a great passion for training people, coffee and equipment
- Be updated with new industry trends and capable to impart knowledge to others, and develop new initiatives
- Take responsibility for gaining knowledge on Ciro products and equipment, to ensure competence to train on ALL Ciro solutions
- Train and assist the sales consultants with building "the CIRO basket" with their customers
- Be capable of training Ciro staff on Ciro Coffee Academy Courses
- Work closely with the sales consultants for CIRO's customers specific needs in training
- Follow exact procedures of the Ciro Coffee Academy for all training, events or occasions/incidents
Department administration:
- Submit and complete training registers according to department procedures, online and according to technology trends as developed in department
- Manage the tracking of records of training
- Track certificates and understand the value of each certificate
Coordinate the training preparation and logistics
- Organizing catering (when needed)
- Organise Award Ceremony and progress reunion for trainees
Driving Training Income
- Ensuring invoices for training are issued and paid, and driving the growth of this area in the region
Events
- Assist and execute any event related activities
Public coffee industry involvement
- Be a SCASA committee member in the region.
- Be available for industry meetings, events and new initiatives
EXPERIENCE:
- 25 years' experience training staff in the Coffee or Hospitality Industry
- Experience in operation inservice trainee programme advantageous
QUALIFICATIONS:
- Matric
- Driver's license
KNOWLEDGE:
- MS Office, Excel, PowerPoint
COMPETENCIES:
- Thinking Analytically
- Building Relationships
- Making an Impression
- Articulating Information
- Inspiring Others
- Staying Composed
- Working Together
- Planning Organizing
More jobs from AVI Limited
-
Wholesale Sales Representative
Rustenburg, South Africa - 3 days ago
-
HR Officer
Johannesburg, South Africa - 1 week ago
-
Sales Representative
Durban, South Africa - 4 days ago
-
Wholesale Sales Representative
Polokwane, South Africa - 4 days ago
-
Service Desk Agent 1
Cape Town, South Africa - 1 week ago
-
Maintenance Artisan
Cape Town, South Africa - 1 week ago