Marketplace Program Manager, 3p Marketplace - Cape Town, South Africa - Amazon Commercial Services (South Africa) (Pty) Ltd - N09

Thabo Mthembu

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Thabo Mthembu

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Description
Bachelor degree

  • Program or project management experience
  • Excel knowledge
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience defining and implementing process improvement initiatives


Today, more than 60% of the items sold in Amazon's stores globally are from independent sellers — most of which are small and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for shoppers.


As a Program Manager you will own stream line processes and work to build solid programs to support Amazon sellers and customers.

You will work directly with leadership, legal, operations, transportation, procurement teams, and a variety of internal and external partners to ensure the best seller experience possible.


Learn about some of our roles:
Seller Growth

Fees and pricing

Fulfillment by Amazon


This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.

Amazon encourages open communication about unique needs for flexible arrangements

Key job responsibilities
Partner with stakeholders to build and execute initiatives and roadmaps to achieve business goals. This includes both short
- and long-term horizons.
Partner with teams to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
Gather and analyse data to uncover opportunities to drive Amazon growth and improvements
Identify the gaps and pain points in the existing processes and drive improvements.
Connect with key stakeholders regularly to review metrics and setup processes to ensure goals are met.
Track performance management mechanisms and seller performance on a day to day basis.
Write reports/documents that detail the progress to leadership on a frequent basis.
Deep dive on issues and come up with solutions, creating solutions from scratch for short and long term.

Cape Town, ZAF

  • Process improvements experience
  • SQL Knowledge

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