Sales Representative: Parts - Sandton, South Africa - Motus Corporation
Description
Mercedes-Benz Bryanston currently holds a vacancy for a
Sales Representative:
Parts who will be reporting to the
Parts Manager.
Position Overview:
To ensure selling parts using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.
APPLICATION REQUIREMENTS:
- Applications should be accompanied by an uptodate CV indicating achievements, knowledge, skills and qualifications.
Specific Role Responsibilities:
Main Job Activities:
1.
Sales & Marketing Activities:
- Ensure agreed targets are met
- Assist in all marketing activities, informing customers of special parts sales or promotions
- New account prospecting formulate sales strategy
- Effectively utilize prospecting system
- Maintain an effective data base management system
- Formulate a sales strategy
- Quotations prepared using dealership procedures
- Effectively communicate with parts team on new customer information
2.
Customer Care:
- Conduct all transactions with customers professionally
- Ensuring a positive image of the Brand/Dealership
- Ensure accurate identification of customers' needs
- Ensure customers' orders/quotations are processed speedily and accurately
- Maintain effective communication with existing and prospective customers
- Queries to be handled efficiently and courteously
- Follow up and feedback on parts on back order
- Follow through from order until delivery to customer
3.
Product Knowledge:
- Knowledge of customer base
- Ensure all product knowledge training is attended
- Ensure all MBSA standards are known and adhered to
- Stay abreast of new developments in market place
- Understand Parts Warranty procedure
4.
Administration:
- Adhere to company credit procedures
- Call sheets completed timeously
Qualifications and Experience:
Education & experience:
- Minimum Grade 1
- Computer Literate (preferably experience in the use of Kerridge)
- 35 years' experience in the same or similar position.
- Knowledge of motor industry preferable (Mercedes Benz)
- Driver's license
Skills and Personal Attributes:
Skills & personal attributes:
- Integrity
- Team work
- Negotiation skills
- Follow through skills
- Selfdriven and resilient
- Customer responsiveness
- Ability to cope with pressure
- Interpersonal skills (emotional maturity / cross functional collaboration)
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