Nandoca Experience Specialist - Gauteng, Johannesburg, South Africa - Nando's

    Nando's
    Nando's Gauteng, Johannesburg, South Africa

    2 weeks ago

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    Full time
    Description

    Nando's's job vacancy, Career and Recruitment

    Job title : Nandoca Experience Specialist – Johannesburg jobs in Gauteng

    Job Location : Gauteng, Johannesburg

    Deadline : May 19, 2024

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    Minimum Requirements

  • Relevant HR qualification (NQF 7)
  • Degree in Industrial Psychology or equivalent (NQF level 7)
  • Driver's License
  • 3- 5 years' experience in the Employee engagement space

    Knowledge
  • Knowledge of Project Management techniques and methodologies (intermediate)
  • Knowledge of Change Management processes (intermediate)
  • Knowledge of various communication platforms such as WhatsApp
  • Knowledge of Performance Management principles and methodologies (intermediate)
  • Knowledge of engagement survey rollout and interpretation (intermediate)

    Duties and Responsibilities

    Nandoca Experience Communication

  • Full ownership of the maintenance, management, delivery and enhancement (where applicable) of Nandoca Experience communication platforms and initiatives that have been agreed on as a business.
  • Research and review business requirements and trends on request,
  • Create quarterly comms plans and align initiatives to both the People strategy as well as business requirements
  • Manage communications relating to the relevant initiatives
  • Manage the design, creation and distribution of any initiative-related collateral

    Survey management
  • Liaise with Regional Training Managers and Skills Trainers to plan deployment
  • Create, manage and communicate the climate survey schedule with the business
  • Liaise with providers to ensure technological requirements and equipment needs are met for seamless execution
  • Manage tablet / relevant equipment set up and logistics for deployment
  • Support the rollout of the survey, ensuring a smooth implementation and data collection process
  • Monitor climate survey completion rates and implement corrective actions (if necessary) to ensure 80% participation
  • Maintain and manage other survey-related initiatives that may arise such as the Internal Brand Health Survey

    WhatsApp line management
  • Manage both corporate and franchisee WhatsApp lines
  • Manage the communication calendar with departments
  • Arrange with the service provider on daily sends
  • Manage the daily sends and bill tracking
  • Manage the data base update for franchisee with the BI team

    Nandoca Wellness programme management
  • Full ownership of the maintenance, management, delivery and enhancement (where applicable) The Nandoca wellness calendar both in casa and at CK
  • Maintain a relationship with our EAP and prepare monthly reports and feedback sessions
  • Manage communications relating to the relevant initiatives
  • Manage the design, creation and distribution of any initiative-related collateral
  • Track budgets and required spend for approvals

    Brand Induction
  • Co-ordinate quarterly brand induction days
  • Facilitate and manage the facilitation schedules
  • Manage costs in line with budge
  • Ensure content is updated and relevant

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    *Nandoca Experience Specialist – Johannesburg in Johannesburg