Franchise Development Manager - Johannesburg - The Recruitment Council

    The Recruitment Council
    The Recruitment Council Johannesburg

    1 week ago

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    Description

    Job Description

    The Franchise Development Manager plays a vital role in enhancing and growing our client's franchise presence. This position requires developing sustainable relationships with stakeholders and ensuring consistent growth through compliance evaluation and operational optimization.

    Key Responsibilities:

    • Growth Enablement:
      • Establish and support new franchises and financial advisers to drive business development within the network.
      • Identify revenue growth opportunities and initiate projects related to new business opportunities.
      • Offer financial planning guidance and best practice advice to ensure sustainable growth.
      • Manage software implementation, standardize processes, and optimize operations for improved efficiency.
    • Relationship Management:
      • Foster strong connections between the Head Office and franchises, promoting collaboration and open communication.
      • Build and maintain relationships with franchisees and financial advisers to support growth targets.
      • Oversee and monitor financial advisers' activities, providing feedback and delivering excellent client service.
      • Engage with product providers to establish sustainable partnerships that benefit both parties.
    • Governance and Licence Management:
      • Conduct compliance training and audits in partnership with advice and licence specialists to ensure adherence to risk management and compliance processes.
      • Investigate and report on instances of non-compliance, providing recommendations for improvement.
      • Identify and address compliance or advice-related risks, providing feedback on findings.

      Competencies and Qualifications:

      • Competencies:
        • A client-first mindset that prioritizes customer satisfaction.
        • Integrity and fairness in all interactions and decision-making.
        • Objectivity in evaluating opportunities and challenges.
        • Competence in managing complex projects and teams.
        • Confidentiality in handling sensitive information.
        • Diligence in meeting deadlines and achieving goals.
        • Transparency in communication and decision-making.
        • Professionalism in representing the organization.
      • Qualifications:
        • A relevant business qualification (e.g., business management, risk management, marketing) or industry-related qualification (NQF Level 6).
        • RE1 and RE5 certifications are essential for this role.
        • CFP designation is preferred, but not required.
        • Qualified Key Individual (KI) certification is also required.

        Experience:

        • A minimum of 5 years of experience in the insurance industry, with experience in business development, client service, or management.
        • Proven experience working with financial advisers in a franchise setting is highly valued.
        • A strong understanding of financial planning and practice management is essential for success in this role.
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