IT Support Technician - Western Cape,, South Africa - Vantage Debt Management

    Vantage Debt Management
    Vantage Debt Management Western Cape,, South Africa

    3 weeks ago

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    Full time
    Description

    Vantage Debt Management's job vacancy, Career and Recruitment

    Job title : IT Support Technician (Western Cape) jobs in Western Cape

    Job Location : Western Cape,

    Deadline : April 20, 2024

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    Description

    Key Responsibilities:

  • Monitoring and management of company firewall and network devices
  • Provide on-site & remote support to employees working in the office and from home.
  • Maintenance and troubleshooting of issues related to Desktops, Laptops, Networks, Routers, Firewalls, Switches, Printers, Backups, Antivirus, Servers, Internet and Email.
  • Provide support for cloud-based PBX/telephony system and CRM.
  • Onboarding and Offboarding of employees.
  • Maintenance of an asset register for all devices in the business.
  • POPIA compliance with regard to data protection and security on all company devices.
  • New system installations & upgrades (desktop, network, server).

    Requirements

    Experience and Qualifications

  • A tertiary level qualification in IT (Required).
  • CompTIA A+ and CompTIA N+ and/or MCSE or equivalent certification (Required).
  • A minimum of 1 year's IT helpdesk support experience is required.
  • Strong problem-solving skills.
  • Excellent communication Skills.
  • Hands-on' approach and a willingness to learn is a must.
  • Commitment to future job-relevant certifications is essential.
  • Experience working on firewalls and network devices

    PERSONALITY TRAITS
  • Passionate and Resourceful, going the extra mile.
  • Ability to prioritise and work under pressure.
  • Ability to work independently.
  • Positive attitude, portraying a professional image at all times.
  • Effective time management.
  • Ownership of tasks and using initiative.

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