Temp: HR Helpdesk Consultant - Bellville, South Africa - Distell Group Limited

Distell Group Limited

Verified Company

Bellville, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Date:16-Feb-2023

Location:
Bellville, WC, South Africa

Company:
Distell Limited

Applications are open for the above mentioned temporary position. The position will report to the
HR Helpdesk Team Leader and will be based in
Tygervalley, Bellville.

Purpose Statement of the Position:

The Temp HR Helpdesk Consultant will form part of the team within the Shared Service Centre who will be responsible for the interaction with all bargaining and non-bargaining employees in respect of HR related queries and tasks through various means of communication channels (HR System, telephone, SMS).

You will be required to have an understanding of the Employee Lifecycle functions to ensure an efficient service to all employees.

Key Performance Areas would include, but are not limited to:

Operational Results

Understanding of all governance, policies, guidelines and rules which will have an impact on the Employee Lifecycle, Remuneration and Benefits at Distell
Have the ability to move between functions within the HR Shared Services function and answer queries regarding, for example:
Recruitment
Appointments and Transfers
On boarding
Life events
Exits
Payroll and Benefits
Be a supporting function and be able to take spillover queries on a daily basis where high volumes / peak times are experienced
Able to fulfil the full transactional recruitment function for all divisions within Distell including Sales, Distribution, Supply Chain and all Corporate Divisions
Liaise with Employees, Line Managers, HR Professionals and third parties on a daily basis
Scrutinise information received via all communication mediums within HR Shared Services
Assist the HR Practitioner with HR Admin for the SSC environment
Assist HR team with recruitment processes and other HR related tasks on an adhoc basis
Effective Human Resources administration practices
Ensuring administration and reporting functions are effectively and timeously performed on a monthly basis
Maintaining a high level of customer service and confidentiality at all times

Systems knowledge

Understand the content of the Service Management Tool (ServiceNow), it's overall functionality and where it fits into HR, the policies, processes and forms
Understand the content and overall functionality of the following HR Systems and where they fit into the HR policies & processes:
SAP HR

My HR

Employee and Manager Self Service
SuccessFactors
Mobile Apps for SuccessFactors

0 My HR (SAP Fiori)

Brandcrafters
ServiceNow
Biometrics solutions
Reference checking solutions (e.g. Lexis Nexis)
Time and Attendance Systems
Able to draw payslips and explain the content to employees (pay and benefits)
Explain the basic functionality of HR Systems to answer queries
Able to update HR Systems, i.e. Personal Information, Addresses, etc
BCom degree in Human Resource Management or equivalent
Min 2 years' relevant experience as HR generalist or in similar role
Have experience with the full recruitment function
HR admin experience including i.e. personnel administration, payroll, training and development
Operational knowledge of various Hire to Retire systems
Sound knowledge of HR practices and procedures
Good communication skills (both written and verbal), with the ability to effectively communicate on all levels of the business
Establish sound relationships and networks with all stakeholders through effective Business Partnering
MS Word, Excel, Outlook and PowerPoint proficiency
Contribute to team deliverables through agile ways of working
Personal effectiveness & excellence
Display an iterative learning mentality. Actively seeks out opportunities to learn and develop, and promotes learning and development in others