Telesales Agent Mr Price Money - Durban, South Africa - Mr Price Group

Mr Price Group

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

_your purpose_
Are you a skilled salesperson with a friendly phone manner? Do you thrive in a fast-paced environment?

If so, we're looking for someone just like you to join our team as a Telesales Agent

You will be tasked with using your persuasive abilities to reach out to existing customers and offer them the latest, greatest telco products with our campaign scripts and your winning personality

_ your key responsibilities_
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Direct Sales:

Contact prospective customers to present information and explain available products
Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence
Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)

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Updating Personal Information:

Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.

_ what are the requirements_
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Education: