On Site IT Support Tech - Centurion, South Africa - Stepco Recruitment

Stepco Recruitment
Stepco Recruitment
Verified Company
Centurion, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
On Site IT Support Tech


POSITION BASED IN CENTURION

Technical Support:
Provide technical assistance and support to clients, both remotely and in person, for hardware, software, and network issues.


Requirement

Incident Management:
Respond promptly to IT incidents reported by operations, resolving or escalating them as needed.

Hardware Maintenance:
Install, configure, and maintain desktops, servers, laptops, and mobile devices, peripherals, and other IT equipment.

Network Connectivity:
Ensure reliable and secure network connectivity.
Troubleshoot network connectivity issues and collaborate with network administrators to resolve them.

Data Backup and Security:
Implement data backup procedures and educate users on data security best practices.

Documentation:
Maintain accurate documentation of IT systems, processes, and configurations.

IT Upgrades:
Assist in evaluating and recommending new hardware, software, and technologies. Collaborate with IT teams to plan and execute technology upgrades.

Compliance:
Ensure compliance with IT policies, procedures, and regulations.


Qualifications and Skills:

  • High school diploma or equivalent; relevant certifications or technical training is a plus.
  • Proven experience in providing IT support.
  • Strong knowledge of computer hardware, software, operating systems, and networking concepts.
  • Strong knowledge with Office 365, wireless access points, Firewalls
  • Familiarity with laptop repairs, printers, and server knowledge.
  • Proficiency in diagnosing and resolving hardware, software, and network issues.
  • Excellent problemsolving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Attention to detail.
  • Flexibility to travel and work onsite as required.
  • Understanding of data backup procedures and information security best practices.
In house systems that you will be required to work with


  • Auto Task -Ticketing system
  • IT glue - Updating all clients information
  • Office 365 portal

PLEASE EMAIL YOUR UPDATED Word CV use reference (Step





PLEASE NOTE:
We read all the CV's that are sent to us.

Due to a high volume of CVs received, our response time might be delayed but please just bear with us.

IF, HOWEVER YOU HAVE NOT HEARD FROM US WITHIN TWO WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFULL

Job Types:
Full-time, Permanent


Salary:
R20, R25,000.00 per month


Ability to commute/relocate:

  • Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)

Language:


  • Afrikaans (required)
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