Senior Consultant - Stellenbosch, South Africa - PSG Wealth Distribution
Description
Job objective
Primary objective:
- To deliver a professional and excellent quality of service to employers and members of retirement funds, in accordance with the service level agreements and annual strategic planning.
- Excellent technical knowledge on both risk and retirement
- To ensure an effective employee benefits environment and adhere to all FAIS requirements.
Duties
- Independently manage and consult on client portfolio
- Establish and maintain relationships with key decision makers at the participating Employer
- Provision of appropriate advice, excellent client service and project management of Fund critical events to ensure the smooth running of the Fund
- Effective management of service providers and adherence to PSG standard operating procedures
- Prepare and conduct member presentations Individual discussion with new members explaining benefits, when required
- Conduct risk and retirement rebrokes
- Prepare and distribute agenda packs for meetings
- Manage monthly reconciliations
- Provide ongoing feedback to clients.
- Arrange MANCO meeting and perform secretarial services; agenda pack preparation, minutes, actions from meetings
- Develop strong relationships with all internal colleagues and external service providers to ensure operational efficiency and discuss product characteristics and appropriate training, service and support.
- Building key relationships with all service providers (i.e. administrators, insurers, etc.), and clients.
- Legal Employee benefits industry and legislation knowledge are essential. Keep abreast with all changes.
- Attend required internal and external forums and training courses.
Compliance to Internal Processes:
- Delivering of service and commitments to clients thus building and maintaining a trust relationship with clients.
- Undergo all training required.
- Adhere to general administration tasks, filing, updating the internal system, electronic storing of minutes, reports etc.
Minimum Requirements
- Matric and NQF Level 6 and / or CFP qualifications.
- 5 years experience in the Employee Benefits industry.
Critical Competencies:
- Strong computer skills (ie Microsoft Word, Excell, Powerpoint etc)
- Planning and organising
- Presentation & communication skills
- Problem solving, analysis & negotiating skills
- Flexibility
- Strong understanding of customer and market dynamics and requirements.
- Strong entrepreneurial qualities
- Selfmotivated
- Resourceful Clientcentric Expertise and Continuous Learning
- Personal Accountability
Core Competencies
- Maintain professional internal & external relationships that meet company core values
- Demonstrate technical as well as product knowledge.
- Have excellent knowledge of the client value proposition and service offering.
- Have a solid understanding of the employee benefits industry as well as competitors operating in this environment.
- Understand how own contribution impacts on the results of a business area.
- A track record of client service excellence.
More jobs from PSG Wealth Distribution
-
Receptionist (Wolwespruit)
Pretoria, South Africa - 5 days ago
-
Administrative Assistant
Bedfordview, South Africa - 4 days ago
-
Paraplanner
Paarl, South Africa - 2 days ago
-
Wealth Adviser Assistant
Bellville, South Africa - 1 week ago
-
Paraplanner / Financial Adviser Assistant
Pretoria, South Africa - 2 days ago
-
Wealth Adviser Assistant
Umhlanga, South Africa - 4 days ago