3PL Area Manager, ZA Operations - Cape Town - ENGINEERINGUK

    ENGINEERINGUK
    ENGINEERINGUK Cape Town

    4 days ago

    Default job background
    Upper Management / Consulting
    Description

    Job Summary: We are seeking a talented leader to manage our fulfillment centers (FC) operated by Third Party Logistics (3PL) providers in South Africa. This role will be responsible for managing the relationship with and providing direction to 3PL providers, launching 3PL FC's, managing the performance of fulfillment operations, and continuously driving improvement on customer experiences and cost structure with 3PL providers.

    About the Role: This leadership position plays a key role in shaping Amazon's operation by developing the fulfillment strategy and managing the long-term relationship between Amazon and our 3PL providers. The leader will work closely with our 3PL providers and internal stakeholders such as Supply Chain, Transportation, and Consumer teams on a regular basis, and collaborate with cross-functional leaders globally to drive various initiatives and programs.

    Key Responsibilities:

    • Develop and manage business relationships with 3PL carriers, spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
    • Partner with cross-functional teams to develop reports and mechanisms to manage operational and financial performance on a daily basis.
    • Work with Supply Chain and Capacity Planning to plan and secure capacity with 3PL providers.
    • Partner with/leverage other internal tech and non-tech resources to improve fulfillment capabilities and performance; facilitate system development and adoption with 3PL providers and internal teams.
    • Drive continuous improvement initiatives with 3PL providers and internal teams to provide best-in-class fulfillment experience and cost structure.

    Requirements:

    • Bachelor's degree
    • 5+ years of program or project management experience
    • 5+ years of working cross-functionally with tech and non-tech teams experience
    • 5+ years of defining and implementing process improvement initiatives using data and metrics experience
    • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
    • Experience defining program requirements and using data and metrics to determine improvements

    Preferred Qualifications:

    • 5+ years of driving end-to-end delivery and communicating results to senior leadership experience
    • 5+ years of driving process improvements experience
    • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
    • Experience building processes, project management, and schedules
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