Arabic-speaking Client Liaison Agent - Cape Town - ABC Worldwide

    ABC Worldwide
    ABC Worldwide Cape Town

    1 week ago

    ABC Worldwide background
    Description

    Create professional presentations and graphics from any format in English, German, and other languages. Consistent, high-quality, and virtually error-free, always in accordance with brand guidelines. Professionals work in shifts, 24/7, to ensure delivery on time, every time.

    • Provide client and production team communication
    • Confirm jobs according to company process
    • Adhere to production and communications processes
    • Complete administrative documents
    • Ensure high-quality production output by adhering to client SLA requirements and internal quality criteria
    • Microsoft Office proficiency
    • Proven customer service experience
    • Industry-related knowledge, specifically analytical
    • Graphical experience and knowledge advantageous
    • Passed Matric | Grade 12 or equivalent
    • Arabic speaking: C1 - Mother Tongue
    • Able to meet KPIs as per agreement with Line Managers
    • Excellent communication skills
    • Proficiency in company specific software
    • Strong interpersonal and communication skills
    • Proven negotiation skills
    • Strong administrative skills
    • Strong dedication, self-motivation, self-drive, and self-discipline
    • Results-oriented and deadline-driven
    • Excellent time management skills
    • Attention to detail
    • Analytical and graphical approach to document production
    • Consistent high level of communication
    • Able to handover jobs without loss of information
    • Proactive approach for continual personal development and improvement
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