Guesthouse Manager - Middelburg, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Middelburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
**Hospitality and Outdoor

  • New Vacancy
  • Guesthouse Manager**
    Guesthouse
  • Middelburg

Requirements:


  • A minimum Grade 12 / Tertiary Hospitality or equivalent Diploma/Certificate.
  • At least 35 years' experience as a Manager or Assistant Manager in a similar environment/setting.
  • Proven experience in hospitality management, with a strong focus on guest satisfaction.
  • Strong leadership abilities.
  • Proficiency (spoken & written) in other languages is an added advantage.
  • Code 8 driver's license a necessity (company vehicle provided for work purposes only).
  • Financial acumen will be an advantage.
  • Basic knowledge in Maintenance (equipment, chemicals ), minor knowledge of plumbing.
  • Basic knowledge of First Aid.

Key responsibilities

  • The Managing of the daytoday operations, including checkins, checkouts, and guest inquiries.
  • Recruiting, training, and supervising staff to deliver exceptional service.
  • Maintaining high standards of cleanliness and presentation throughout the property.
  • Handling guest complaints and resolving issues in a timely and professional manner.
  • Developing and implementing strategies to enhance guest satisfaction and drive repeat business.
  • Must be able to multitask, assist in the kitchen, with maintenance and so forth.
  • Managing all staff and ensuring work is being done.
  • Procurement of stock and conducting regular stocktaking.
  • Liaising with suppliers/ contractors on a weekly basis.
  • Assist in preparing meals in the kitchen when busy.
  • Communicating with the Booking platform partners such as NightsBridge, Agoda, etc and Travel Agents.
  • Setting Monthly targets and achieving them as well as achieving past figures to ensure growth year on year.
  • Expenditure control.
  • Ensuring compliance in Health and Safety and labour requirements.
  • Marketing of the Guesthouse.
  • Sales in the Front of House.

Package on offer

  • R15 000 per month.
  • Live Out.

Starting Date:

ASAP
More jobs from HotelJobs
See all jobs of HotelJobs