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- Achieve and exceed monthly sales targets and KPIs.
- Drive daily, weekly, and monthly performance through effective team motivation and coaching.
- Maximise conversion rates by creating a customer-first sales culture.
- Deliver an outstanding and personalised shopping experience for every customer.
- Ensure the store reflects Valora's premium brand positioning at all times.
- Oversee in-store engraving and personalisation services to guarantee accuracy and quality.
- Recruit, train, and manage a high-performing sales team.
- Conduct regular coaching sessions, performance reviews, and staff development plans.
- Foster a positive, professional, and motivating work environment.
- Maintain impeccable store standards, stock levels, and product presentation.
- Ensure compliance with company policies, cash handling, and security procedures.
- Work with Head Office on new product launches, promotions, and visual updates.
- Provide accurate daily and weekly sales reports.
- Analyse store performance and identify opportunities for growth.
- Act as the main point of contact between the store and Head Office.
- Minimum 3–5 years of retail management experience (fashion, jewellery, or luxury preferred).
- Proven ability to meet and exceed sales targets.
- Strong leadership skills with experience managing a team.
- Excellent customer service and communication skills.
- Highly organised with attention to detail.
- Passionate about jewellery, fashion, and delivering a luxury retail experience.
- Flexible to work retail hours, including weekends and public holidays.
- Competitive salary + performance-based incentives.
- Staff discount on Valora jewellery.
- Training and career development opportunities.
- The opportunity to be part of a growing South African jewellery brand redefining everyday luxury.
Retail Store Manager - Midrand, Gauteng - Valora Jewellery

2 months ago
Description
About Valora
Valora is a contemporary jewellery brand offering personalised, meaningful pieces with free engraving, tarnish-free stainless steel, and waterproof designs. We are redefining everyday luxury by combining quality, accessibility, and a memorable customer experience.
Role Overview
We are seeking a passionate and driven
Store Manager
to lead our flagship Mall of Africa store. The Store Manager will be responsible for driving sales, delivering an exceptional customer experience, and leading a motivated team to embody Valora's brand values.
Key Responsibilities
Sales & Performance
Customer Experience
Team Leadership & Development
Operations & Visual Merchandising
Reporting & Communication
Requirements
What We Offer
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Store Manager
Only for registered members Midrand
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Store Manager
Only for registered members Midrand
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Assistant Store Manager
Only for registered members Midrand
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Retail Store Manager
Only for registered members Midrand
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Assistant Store Manager
Only for registered members Midrand
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Retail Store Manager
Only for registered members Midrand, Gauteng
-
Assistant Store Manager
Only for registered members Midrand, Gauteng
-
Retail Store Manager
Only for registered members Midrand, Gauteng
-
Store Manager Mr Price Cellular
Full time Only for registered members Midrand
-
Store Manager Mr Price Cellular
Only for registered members Midrand, Gauteng
-
Assistant Store Manager Mr Price Cellular
Full time Only for registered members Midrand
-
Assistant Store Manager Mr Price Cellular
Only for registered members Midrand, Gauteng
-
Store Manager
Only for registered members TEMBISA
-
Area Manager Corporate Stores
Only for registered members Sandton
-
Assistant Store Manager
Only for registered members Fourways, Gauteng
-
Assistant Store Manager
Only for registered members Fourways
-
Assistant Store Manager
Only for registered members Fourways
-
Store Manager
Only for registered members Sandton
-
Store Manager
Only for registered members Sandton, Gauteng
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Liquor Store Manager
Only for registered members Centurion, Gauteng
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Trainee Manager
Only for registered members Midrand