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  • Retail Store Manager - Midrand, Gauteng - Valora Jewellery

    Valora Jewellery
    Valora Jewellery Midrand, Gauteng

    2 months ago

    R900,000 - R1,200,000 (ZAR) per year *
    Description

    About Valora

    Valora is a contemporary jewellery brand offering personalised, meaningful pieces with free engraving, tarnish-free stainless steel, and waterproof designs. We are redefining everyday luxury by combining quality, accessibility, and a memorable customer experience.

    Role Overview

    We are seeking a passionate and driven
    Store Manager
    to lead our flagship Mall of Africa store. The Store Manager will be responsible for driving sales, delivering an exceptional customer experience, and leading a motivated team to embody Valora's brand values.

    Key Responsibilities
    Sales & Performance

    • Achieve and exceed monthly sales targets and KPIs.
    • Drive daily, weekly, and monthly performance through effective team motivation and coaching.
    • Maximise conversion rates by creating a customer-first sales culture.

    Customer Experience

    • Deliver an outstanding and personalised shopping experience for every customer.
    • Ensure the store reflects Valora's premium brand positioning at all times.
    • Oversee in-store engraving and personalisation services to guarantee accuracy and quality.

    Team Leadership & Development

    • Recruit, train, and manage a high-performing sales team.
    • Conduct regular coaching sessions, performance reviews, and staff development plans.
    • Foster a positive, professional, and motivating work environment.

    Operations & Visual Merchandising

    • Maintain impeccable store standards, stock levels, and product presentation.
    • Ensure compliance with company policies, cash handling, and security procedures.
    • Work with Head Office on new product launches, promotions, and visual updates.

    Reporting & Communication

    • Provide accurate daily and weekly sales reports.
    • Analyse store performance and identify opportunities for growth.
    • Act as the main point of contact between the store and Head Office.

    Requirements

    • Minimum 3–5 years of retail management experience (fashion, jewellery, or luxury preferred).
    • Proven ability to meet and exceed sales targets.
    • Strong leadership skills with experience managing a team.
    • Excellent customer service and communication skills.
    • Highly organised with attention to detail.
    • Passionate about jewellery, fashion, and delivering a luxury retail experience.
    • Flexible to work retail hours, including weekends and public holidays.

    What We Offer

    • Competitive salary + performance-based incentives.
    • Staff discount on Valora jewellery.
    • Training and career development opportunities.
    • The opportunity to be part of a growing South African jewellery brand redefining everyday luxury.
    * This salary range is an estimation made by beBee
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