Training Specialist - Johannesburg, South Africa - Dash BPO South Africa (Pty) Ltd

Dash BPO South Africa (Pty) Ltd
Dash BPO South Africa (Pty) Ltd
Verified Company
Johannesburg, South Africa

4 days ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Summary / Objective:

We are seeking a training professional with BPO experience that wants to grow and join a winning team.

Organize and facilitates Training staff to deliver and analyze DASH BPO approved
new hire and developmental training included but not limited to Systems, policies.
and procedures and leadership standards, DASH and industry guidelines and
Microsoft programs. Depending on programs and initiatives.


Essential Functions:


  • Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.

  • Lead the new hires during training and initial period of employment and
ensure all associates task and responsibilities are completed to meet DASH
and client standards and expectations.

  • Submit productivity reports. New hire training surveys and new hire
performance.

  • Deliver and facilitate training programs for areas of improvement based on
business needs.

  • Participate in projects performed by the training departments.
  • Perform other duties as assigned by management
development and delivery.


Competencies:


  • Accountability
  • Adaptability
  • Communication
  • Inclusiveness
5. customer focus
6. occupational knowledge
technology orientation


Qualifications:


  • Related degree or equivalent relevant work experience
  • Must be fluent in English, both oral and written
language skills

  • Proficient computer skills including MS Office.

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