Key Account Manager: Ecommerce - Roodepoort, South Africa - VeIOS

VeIOS

Verified Company

Roodepoort, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the Role:

e-Business is recognized as a key growth driver for this Global Organisation, covering all digital touch points along an integrated customer journey.

This includes customer experience, design, digital marketing, e-commerce on owned and 3rd party sites, customer service and technical support, data and analytics.

Looking for an Ecommerce Key Account Manager to develop and rollout the regions e-Business strategy with focus on a security brand as first step.

The job holder will be required to deliver the strategy and national growth plan.

The role will deploy the e-Business strategy in the market region, implementing platforms and tools including analytics, growing the online presence and sales through own and third-party e-shops.

In this role, you can expect to communicate with colleagues around the region on a daily basis and divisional teams as well.

Principle Responsibilities:

Translate divisional plan into regional strategy, defining implementation plan, targets and KPls
Ownership of strategy, activation, content and technology platform to enable eBusiness and drive ecommerce sales performance
Implement gotomarket strategies and plans to accelerate adoption of etools, acting as a change agent to develop the business.
Work closely with the rest of the Retail Team and Product Management as well as Marketing to define and implement sales strategy in different channels
Develop and implement a roadmap for the online store, with focus on marketing and promotional calendar
Coordinate marketing and social media campaigns over digital platforms in collaboration with marcom team, with updates around product launches, collaborations, selling reports
Responsible for regular reporting on website and marketplace performance and customer experience metrics
Responsible for optimizations to navigation, collections, search, and homepage Monitor competitive landscape and site benchmarks

Essential Qualifications and Experience:

Experience in implementing eBusiness strategy and programmes and driving both internal and external adoption. Commercial experience expected with exposure to IT and new technologies desired
Good understanding of managing a web shop.
Good experience in developing and articulating customer journeys
Experience in working in a global organisation
Must have excellent written/oral communication and networking skills
Driven and proactive, stays on top of the issues and follows up rigorously
Good team player with a consultative advisory style and experience
Respectful and with high integrity
Fluent in English
Marketing degree preferred

A global leader with nearly 51 ,000 colleagues in more than 70 different countries, that value results — not titles, or backgrounds.

They empower their people to build their careers around their aspirations and ambitions — supporting them with regular feedback, training, and development opportunities, encouraging them to grow their role locally, regionally, or even internationally.

Job Type:
Permanent

Salary:
R500, R600,000.00 per year

Education: