Customer Service Consultant - Bellville, South Africa - Job Crystal

Job Crystal
Job Crystal
Verified Company
Bellville, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Description

  • South Africa, Western Cape
***- R9000 - R9000 Per Month


Area:
South Africa, Western Cape


Sector:
Call Centre

Posted: 16 January 2024


Job Details:


A dynamic, vibrant and growing cosmetics business is looking for passionate a Customer Service Consultant to receive or retrieve a ticket / query on the Odoo system daily or via the Teams Sales Floor Query Group and ensure no outstanding tickets and queries are left behind.

The CSI consultant endeavours to resolve these queries timeously and with a sense of urgency.

Location:
Bellville, Cape Town, South Africa


REQUIREMENTS:


  • Grade 12 or equivalent is advantageous
  • Relevant computer skills / certifications
  • Office administrative skills
  • Ability to handle multiple tasks and projects with high attention to detail.
  • Excellent written and communication skills.
  • Computer literate MS Office, Word/Excel/Power Point.

Personal Competencies:

  • Must have HIGH attention to detail
  • Strong numeracy skills and able to multitask
  • Must be a team player and be able to communicate information through teamwork
  • Goal driven, Service Delivery and Member satisfaction should be your passion
  • Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.
  • Must show commitment the position requires flexibility and afterhours availability when required (especially during peak periods)
  • Must be able to work well under pressure and achieve deadlines within a fastpaced environment.
  • Must be computer Literate excellent Microsoft Office Suite proficiency required.

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