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    Office Administrator Hyde Park, JHB - Johannesburg - The Legends Agency

    The Legends Agency
    The Legends Agency Johannesburg

    1 week ago

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    Description

    Job Summary

    This cosmetics company seeks a motivated administrative professional to join their team. As a leader in the industry, they deliver high-quality products and services to a loyal client base.

    The ideal candidate will have a minimum of 5 years of experience in an administrative or office management role, with proficiency in Microsoft Office Suite, CRM systems, and accounting software.

    Key Responsibilities:

    • Order Management
      • Capture and process orders accurately and update records in a timely manner.
      • Manage backorders effectively and mark orders as paid.
    • Client Relations
      • Manage client information in CRM systems and handle queries professionally.
      • Respond to emails promptly and maintain a client-centric approach.
    • Payment Administration
      • Allocate EFT and PayGate payments accurately and ensure all financial records are up-to-date.
    • Logistics Support
      • Track parcels and provide updates to clients.
      • Escalate delivery queries when necessary.
    • Office Support
      • Create and open orders or quotes for Head Office as needed.
      • Handle general office tasks and provide support to the team.

    Requirements:

    • Experience:
      • Minimum of 5 years in an administrative or office management role.
    • Skills:
      • Exceptional organizational and multitasking abilities.
      • Strong written and verbal communication skills.
      • Ability to maintain confidentiality and handle sensitive information.
      • Client-facing skills, including patience, approachability, and excellent interpersonal communication.
    • Education:
      • Minimum tertiary education in Business Administration or a related field.
    • Work Environment:
      • Full-time, office-based role with working hours from Monday to Friday (8:00 AM - 5:00 PM).
    • Personal Attributes:
      • Positive, can-do attitude.
      • Punctual, reliable, and self-motivated.
      • Detail-oriented and proactive in problem-solving.

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