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- Order Management
- Capture and process orders accurately and update records in a timely manner.
- Manage backorders effectively and mark orders as paid.
- Client Relations
- Manage client information in CRM systems and handle queries professionally.
- Respond to emails promptly and maintain a client-centric approach.
- Payment Administration
- Allocate EFT and PayGate payments accurately and ensure all financial records are up-to-date.
- Logistics Support
- Track parcels and provide updates to clients.
- Escalate delivery queries when necessary.
- Office Support
- Create and open orders or quotes for Head Office as needed.
- Handle general office tasks and provide support to the team.
- Experience:
- Minimum of 5 years in an administrative or office management role.
- Skills:
- Exceptional organizational and multitasking abilities.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Client-facing skills, including patience, approachability, and excellent interpersonal communication.
- Education:
- Minimum tertiary education in Business Administration or a related field.
- Work Environment:
- Full-time, office-based role with working hours from Monday to Friday (8:00 AM - 5:00 PM).
- Personal Attributes:
- Positive, can-do attitude.
- Punctual, reliable, and self-motivated.
- Detail-oriented and proactive in problem-solving.
Office Administrator Hyde Park, JHB - Johannesburg - The Legends Agency

Description
Job Summary
This cosmetics company seeks a motivated administrative professional to join their team. As a leader in the industry, they deliver high-quality products and services to a loyal client base.
The ideal candidate will have a minimum of 5 years of experience in an administrative or office management role, with proficiency in Microsoft Office Suite, CRM systems, and accounting software.