Virtual Channel Manager - Pretoria, South Africa - Absa Bank Limited

Absa Bank Limited
Absa Bank Limited
Verified Company
Pretoria, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Empowering Africa's tomorrow, together one story at a time.

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


Job Description:


Provide complex advice and support in the positioning of banking operating models and frameworks in a broadly defined business functional strategy; enabling operating model, strategy and value chain formulation and alignment.


Methodology management:

Develop, implement and maintain methodologies relating to policies and procedures for Retail International Banking | Operational management: Manage business performance and service delivery, Manage outputs delivered according to the agreed service levels contracted between internal customers and Operations Support and action non delivery | Risk and Control : Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.

Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.

| Manage People and Performance:

Manage People and Performance

Competencies

  • Commercial mindset
  • Service Delivery
  • Effective communication
  • Emotional intelligence
  • Openness to change
  • Product and/or Service Knowledge
  • Reasoning
Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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