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    B2B Customer Support Representative - Southern Suburbs, South Africa - RareCruit (Pty) Ltd

    RareCruit (Pty) Ltd
    RareCruit (Pty) Ltd Southern Suburbs, South Africa

    1 week ago

    Default job background
    Description
    A specialist in high quality and ergonomic furniture have an exciting opportunity for a B2B Customer Support Representative to join their them.

    Having a good aptitude and attitude is a must

    R R25 000 Per month | Permanent | Start ASAP |
    Full time office based | Observatory

    Duties:
    • Process orders and quotes
    • Manage (and resolve) issues as rapidly and as accurately as is possible
    • Fielding calls and emails direct from clients and processing these orders
    • Processing issues of varying complexity (from delivery inquiries through to error resolution)
    • Participate in short daily WIP meetings
    • Create and close cases in CRM or appropriate ERP solution
    • Enter details into CRM
    • Generate case or order acknowledgement
    • Inside Sales will route customer-service issues and orders to you for processing
    • You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't have a list of required SKU's )


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    By submitting your personal data and application you hereby confirm that you have no objection for RareCruit (Pty) Ltd to retain your personal information on our database for future employment opportunities that may arise and, that the information you have provided is true, correct and up to date.
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