- Develop, maintain, and upgrade installation-related training materials as needed.
- Design and implement installation theory and practical training programs.
- Plan and deliver installation theory sessions for all Tracker-employed technicians.
- Facilitate technical training (theory and practical).
- Conduct installation theory and practical sessions for Fitment Centre/Reseller Installation Technicians performing installations on behalf of Tracker Connect.
- Plan and perform installation theory sessions for all Tracker-employed Quality Assurers.
- Facilitate technical training (theory and practical).
- Provide refresher training for all Tracker, Fitment Centre, and Reseller technicians.
- Assess technical training (theory and practical).
- Perform regular assessments of installation technicians, identify problem areas, and suggest solutions.
- Identify training needs and develop suitable programs on a regular basis.
- Oversee technical trial projects aligned with client or OEM approval to enhance product fit and support.
- Determine client requirements.
- Training and quality assurance.
- Analyze results and document recommendations.
- Offer technical advice to Managers, Technicians, and Quality Supervisors.
- Foster the Technical Internship program.
- Share quarterly reports with stakeholders on technician performance and training outcomes.
- Establish key performance indicators for effective development, coordination, and presentation of training programs.
- Collaborate with the E-learning specialist on assessments.
- Implement the Tech Mobile App and monitor training content with the E-learning specialist.
- Serve as a liaison between the L&D department and Compliance, promoting agendas and providing statistical information for continuous improvement.
- Develop training standards and ensure quality assurance for training activities within the L&D department.
- Ensure learning and skills development programs adhere to a consistent methodology, including needs assessment, ROI, expectations, success evaluation, and quality control.
- Diploma or degree in Technical Training or equivalent qualification in ODETD Practices.
- Minimum 3 years of experience in training.
- Accredited Assessor (advantageous if constituent Assessor).
- Accredited Moderator (advantageous if constituent Moderator).
- Proficient in Microsoft Office suite.
- Embody Tracker business values.
- Maintain industry knowledge and best practices in education and development.
- Excellent interpersonal skills for interacting with departments at all levels.
- Ability to work independently under pressure and take responsibility.
- Capacity to motivate teams.
- Planning and organizing skills.
- Exceptional business writing skills.
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Technical Learning and Development Trainer - Randburg - Tracker South Africa

1 week ago

Description
Technical Learning and Development Trainer
Job Category: Training and Development
Location: Randburg
Contract Type: Permanent
Remuneration: Market Related
EEO Status: Yes
About the Role
The Technical Learning and Development Trainer will ensure all Tracker technicians are fully trained and developed to address specific training needs. They will assist the Management Team in identifying training needs across business units, determine suitable training objectives and outcomes, and develop relevant training material.
Key Responsibilities
Requirements
-
Technical Learning And Development Trainer
Findojobs South Africa- Gauteng
-
Consultant Training Randburg
UDM International (Pty) Limited- Randburg
-
Technical Product Content Trainer
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC- Randburg
-
It Manager Rivonia
Performer Recruitment- Sandton
-
Academy Manager
Synergy Transformation Solutions- Sandton
-
Product Owner
HR Genie- Sandton
-
Business Analyst III
Boardroom Appointments- Sandton
-
IT Manager
Performer Recruitment- Sandton
-
Electronic Ticketing Manager
Bonafide Human Capital (Pty) Ltd- Sandton
-
Electronic Ticketing Manager – Sandton
Bonafide Human Capital- Sandton
-
Technical Trainer
Network Recruitment- Johannesburg South
-
Corporate Trainer- Insurance Industry
Sydsen Uthintane (Pty) Ltd- Johannesburg
-
Training & Development Administrator
Boikago Group- Johannesburg
-
Operator Trainer Boksburg
Jobs4All- Johannesburg
-
Assistant Manager
Quantanite- Johannesburg
-
Training Manager
Lexdan Select- Johannesburg
-
Beverage Specialist
Lumina Personnel- Johannesburg
-
Senior Digital Software Solutions Business Analyst Life Cover
Diverse Consulting Solutions (Pty) Ltd- Johannesburg
-
Senior Technical Trainer
Progessive International- Johannesburg
-
Lead – Process Trainer
Sutherland Global- Johannesburg