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    • Key Account Manager - Durban - Vox Telecommunications

    Vox Telecommunications
    Vox Telecommunications Durban

    5 days ago

    Default job background
    Description

    Job Description

    • Key Responsibilities:
    • Develop and maintain trustful relationships with major clients to ensure loyalty.
    • Understand and meet key customer needs through continuous solution proposals.
    • Deliver correct products and services in a timely manner.
    • Serve as liaison between customers and internal teams.
    • Resolve customer issues, complaints, and concerns.
    • Contribute to generating new sales opportunities.
    • Prepare regular reports for stakeholders using key account metrics.

    Required Skills

    • Strong organizational skills.
    • Effective problem-solving and negotiation abilities.
    • Bachelor's degree in business administration, sales, or related field.
    • Excellent verbal and written communication skills.
    • Ability to work under pressure and meet deadlines.
    • Strong people skills and understanding of customer business needs.
    • Professional grooming and presentation.

    Minimum Requirements

    • High school diploma or equivalent.
    • Qualifications in sales or business.
    • At least 2 years of experience in sales and providing solutions based on customer needs.
    • Proven experience as a key account manager.
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