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    Sales Assistant - Cape Town, South Africa - Recruitment Matters

    Recruitment Matters
    Recruitment Matters Cape Town, South Africa

    5 days ago

    Recruitment Matters background
    Full time
    Description

    Our client is looking for a Sales Assistant who will play a pivotal role in providing exceptional customer service and driving sales within their luxury retail environment. This position requires a dynamic individual with a passion for fine craftsmanship and a keen eye for detail.

    Responsibilities:

    • Greet and assist customers in a friendly and professional manner, providing product information and guidance as needed.
    • Actively engage with customers to understand their preferences and assist them in selecting the perfect pieces from our collection.
    • Maintain a clean and organized retail space, ensuring that merchandise is properly displayed and stocked.
    • Process transactions accurately and efficiently using our point-of-sale system.
    • Assist with inventory management tasks, including receiving shipments, restocking shelves, and conducting regular stock counts.
    • Collaborate with the sales team to achieve sales targets and contribute to the overall success of the store.
    • Stay informed about product knowledge, including materials, craftsmanship techniques, and the inspiration behind each piece.
    • Provide feedback to management regarding customer preferences, trends, and suggestions for improvement.

    Key Skills:

    • Excellent interpersonal and communication skills, with the ability to build rapport with customers and provide exceptional service.
    • Strong sales and negotiation abilities, with a proven track record of meeting or exceeding sales targets.
    • Attention to detail and a passion for luxury craftsmanship.
    • Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed.
    • Team player with a positive attitude and a willingness to learn.
    • Basic math skills and proficiency in using point-of-sale systems.
    • Flexibility to work weekends, evenings, and holidays as required.

    Qualifications:

    • High school diploma or equivalent; additional education or training in sales or retail management is a plus.
    • Previous experience in luxury retail sales, preferably in a jewelry or fine art gallery setting.
    • Proficiency in MS Office applications and experience with point-of-sale systems.
    • Knowledge of the luxury market and an appreciation for fine craftsmanship.
    • Fluency in additional languages is desirable but not required.
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