Branch Manager Market Related - Rustenburg - Old Mutual Finance

    Old Mutual Finance
    Old Mutual Finance Rustenburg

    1 week ago

    Default job background
    Marketing / Advertising / Public Relations
    Description

    Job Description

    We are currently seeking a Branch Manager to join our dynamic team. This role oversees a team of financial and client relations consultants and all processes in a branch to ensure achievement of objectives and drive overall branch performance.

    • Supports and motivates the consultant team in the branch to drive sales and service of insurance and lending products, as well as referrals and collections. Clearly communicates and sets expectations on targets and required outcomes.
    • Manages the branch as a profit centre, ensuring the appropriate balance of products sold, service and expenses.
    • Supervises the consultant team through effective performance appraisal, handling of disciplinary issues, and monitoring of staff attendance.
    • Conducts manager reviews and ensures policies, procedures and company values are adhered to in all branch operations, and that there is compliance of processes for audit purposes.
    • Ensures that consultants are properly trained and internal capabilities are developed through talent identification, coaching, mentoring, and development plans focused on both sales and soft skills.
    • Plans and monitors daily and future activities to identify any impact on targets and productivity, ensuring smooth and efficient operations.
    • Maintains branch operations through effective expense and cost management in support of branch profitability.
    • Achieves superior customer service and client centric behaviour by resolving client queries and complaints promptly, professionally and effectively.
    • Manages relationships with internal and external stakeholders, and effectively manages the referral process between business units.
    • Identifies new business or sales opportunities and markets products and services to ensure business growth.

    Minimum Requirements

    • Matric or Equivalent NQF 4 Qualification.
    • RE5 Qualification Advantageous.
    • 3-5 years' experience in Store Management or within a Financial institution.

    Package & Remuneration

    Market Related.

    Disclaimer

    The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process.

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