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    • Junior Bookings Consultants - Cape Town - Allmed Healthcare Professionals

    Allmed Healthcare Professionals
    Allmed Healthcare Professionals Cape Town

    1 week ago

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    Description

    Job Description:

    We are seeking a proactive and detail-oriented individual to assist with staff booking and administrative tasks within the healthcare sector.

    The ideal candidate will possess previous experience in a call centre or similar environment, with a strong ability to manage inbound and outbound calls, assist with bookings and cancellations of staff, and perform general administrative duties.

    Duties:

    • Support the team in the scheduling and booking of staff.
    • Handle both inbound and outbound calls related to bookings, cancellations, and general inquiries.
    • Assist with handling booking cancellations and queries, working under the supervision of a manager or supervisor.
    • Respond to and manage emails in a timely and professional manner.
    • Perform general administrative tasks, including data entry, filing, and record-keeping.
    • Provide excellent service to clients, healthcare professionals, and internal teams, ensuring smooth operations.

    Requirements:

    • Previous experience in a call centre or a similar environment or administrative sectors.
    • Proficiency in Microsoft Outlook and Excel for basic administrative tasks.
    • Strong verbal and written communication skills.

    Character Traits & Skills:

    • Ability to work effectively with various teams and adjust to changing priorities.
    • Willingness to take on diverse tasks as required by the role.
    • Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
    • Reliable and dependable in performing daily responsibilities and showing up for shifts when needed.
    • Maintain a professional and positive demeanor.
    • Able to work collaboratively with colleagues while maintaining individual accountability.
    • Comfortable working autonomously and taking initiative where needed.
    • Strong commitment to professional conduct, punctuality, and attendance.
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