Regional Sales Manager - Johannesburg, South Africa - The Individual Touch

Description

Drive and monitor strong customer relationships, understand customer trends, and ensure consistent delivery of excellent customer service

Qualifications/Requirements
Grade 12
Post matric qualification preferably in Sales/Marketing
5 years Sales management Experience (PPE, Cleaning, and Paper experience is advantageous)


Responsibilities:
Monitor and assist sales staff in the achievement of their sales and growth targets.
Ensure achievement of GP margin
Increased turnover of existing Customers
Increased turnover from new business
Increased turnover from new product sales
Ensure new business is targeted, dormant accounts reactivated, and increased product sales to existing customers
Manage the frequency and cost-effectiveness of the call cycles of sales representatives
Manage a structured sales process to ensure the quality of calling
Tracking of the usage of the tools provided to Sales Reps in training
Tracking of segmentation of high-priority and low-priority customers
Build the trust and confidence of Customers, through reliable and consistent service
Increase usage of Online/App
Resolve complaints and queries effectively