Administrator/sales Assistant - Pretoria, South Africa - Zanempilo Consultants

Zanempilo Consultants

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Client Administrator

BROKER SUPPORT ADMINISTRATOR to be based at their offices in Silverlakes. Salary will be dependant on qualifications and experience.

OUR COMPANY HAS BEEN IN BUSINESS FOR OVER A DECADES, SPECIALISING IN HOLISTIC FINANCIAL PLANNING INCLUDING MEDICAL SCHEME, GAP COVER, WILLS & TESTAMENTS, LIFE AND RISK COVER, SAVINGS AND INVESTMENTS, CAR AND HOME INSURANCE AS WELL AS BUSINESS INSURANCE.

Responsibilities for the role:

Coordinating office activities and operations to secure efficiency and compliance to company policies
Supervising administrative staff and dividing responsibilities to ensure performance
Keep stock of office supplies and place orders when necessary
Administration of:
Claims & chronic submissions.
Client complaints.
Changes in membership status.
Broker appointments.
Claims.
Membership enquiries.
Records and statistics.
Supplier's rejection list.
Welcome pack.
Answering of telephone calls.
Usage of CRM system to keep record of all interactions
Assistance with authorisations.
Walk-In Centre related services.
Filing and office admin
Vehicle monitoring and staff admin (attendance register, leave management)
Overseeing of office maintenance.

Applicants should be/have the following:
Matric.
Computer literate.
Good typing skills.

Great Communication and Interpersonal abilities
Knowledge of sales principles and methods.
Knowledge of the financial planning industry (life, risk, investments, short-term insurance, medical aid and gap cover).
Fluent in English and any other official language.

Experience as an administrator (Advantageous)

Familiarity with office management procedures and basic accounting principles

Excellent knowledge of MS Office and CRM software

Qualification is advantageous

Job Types:
Full-time, Permanent

Ability to commute/relocate: