Product Support Specialist - Cape Town, South Africa - Rocketseed

Rocketseed
Rocketseed
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Environment
We are looking to expand our team in Cape Town by adding a Product Support Specialist.

Job Purpose

We make world class digital marketing products, and we need someone to fulfil a multi-functional role focusing on supporting front-line clients & colleagues.

This position will be supporting clients in the US, SA, AU and UK.
If you are keen to join a diverse and highly rewarding environment where you make an impact on the people and the product every day, this is the job for you

Key Areas

  • Product support.
  • Troubleshooting client issues.
  • UI and Data Updates.
  • Client Training.
  • HTML coding.

Requirements:


  • Advanced HTML (Essential).
  • Excellent time management skills and attention to detail.
  • Excellent verbal and communication skills.
  • Accurate, consistent, patient, resourceful, dependable.
Attributes

  • Selfmotivated and deadline oriented.
  • Ability to work independently and as part of a team.
  • Good oral and written communication skills.
  • Good problem solving and analytical skills.
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